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I cannot upgrade from 50.0 to 50.0.2

  • 5 replies
  • 10 have this problem
  • 19 views
  • Last reply by gwilki

gwilki
gwilki
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When I go to "help", "about Firefox", it shows that I am running version 50.0. when I click "check for updates", it returns "update to 50.0.2". Clicking that shows that it is downloading that version. When the download it complete, I click "restart Firefox to install update". Firefox closes and restarts, but checking "about firefox" shows that I am still running 50.0. I can click "check for updates" again and it shows that 50.0.2 is available for download.

I am running windows 7 64bit.

When I go to "help", "about Firefox", it shows that I am running version 50.0. when I click "check for updates", it returns "update to 50.0.2". Clicking that shows that it is downloading that version. When the download it complete, I click "restart Firefox to install update". Firefox closes and restarts, but checking "about firefox" shows that I am still running 50.0. I can click "check for updates" again and it shows that 50.0.2 is available for download. I am running windows 7 64bit.

Chosen solution

I got the update to work. I re-started in safe mode, then tried the update. It did go to 50.0.2. I am back in normal mode now and it shows that i am running the newest version.

Read this answer in context 👍 3

All Replies (5)

ideato
ideato
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Hello gwilki, please check what version do you have if you type in address bar

  • about:

thank you

gwilki
gwilki Question owner
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50.0, Ideato.

Grant

gwilki
gwilki Question owner
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Chosen Solution

I got the update to work. I re-started in safe mode, then tried the update. It did go to 50.0.2. I am back in normal mode now and it shows that i am running the newest version.

FredMcD
FredMcD
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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

gwilki
gwilki Question owner
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Tks, Fred. Done.

g