This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash causing crashes

  • 1 reply
  • 2 have this problem
  • 23 views
  • Last reply by FredMcD

more options

Greetings, I have been having the with Adobe Flash crashing. I also get many Tab Crashes. Sites that use Adobe Flash don't work. Tried everything. Here are my 5 latest Crash IDs and maybe this might help figure out the problem. Windows10; Adobe Flash 23; FF 50.0.2. Using FF SafeMode does not solve problem. Uninstalled/reinstalled FF and Adobe Flash does not help.

When I click on an area in a site that requires Adobe Flash, the FF menu item begin to pulsate, making it difficult to select a menu item and eventually can cause a Tab Crash in FF. Two such sites are: https://www.speakeasy.net/speedtest/ and http://www.speedtest.net/

Crash ID: bp-25fc8276-04d0-4a9c-8658-ac51d2161106 Crash ID: bp-ac42088f-05a7-4e90-9baa-155222161106 Crash ID: bp-09c61a5e-5d96-4be3-8b37-872eb2161106 Crash ID: bp-6fbcfc92-fe94-4194-9c72-e27752161106 Crash ID: bp-ed581173-4604-476d-ba2e-4aa2c2161106

https://support.mozilla.org/en-US/questions/1149202#answer-942425

Gary

Greetings, I have been having the with Adobe Flash crashing. I also get many Tab Crashes. Sites that use Adobe Flash don't work. Tried everything. Here are my 5 latest Crash IDs and maybe this might help figure out the problem. Windows10; Adobe Flash 23; FF 50.0.2. Using FF SafeMode does not solve problem. Uninstalled/reinstalled FF and Adobe Flash does not help. When I click on an area in a site that requires Adobe Flash, the FF menu item begin to pulsate, making it difficult to select a menu item and eventually can cause a Tab Crash in FF. Two such sites are: https://www.speakeasy.net/speedtest/ and http://www.speedtest.net/ Crash ID: bp-25fc8276-04d0-4a9c-8658-ac51d2161106 Crash ID: bp-ac42088f-05a7-4e90-9baa-155222161106 Crash ID: bp-09c61a5e-5d96-4be3-8b37-872eb2161106 Crash ID: bp-6fbcfc92-fe94-4194-9c72-e27752161106 Crash ID: bp-ed581173-4604-476d-ba2e-4aa2c2161106 https://support.mozilla.org/en-US/questions/1149202#answer-942425 Gary

Modified by goddi1

All Replies (1)

more options

https://support.mozilla.org/en-US/questions/1149202#answer-942425

This user has already; Perform a System File Check to fix corrupted system files Checked for updates for graphics drivers