This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

can't add new contacts to address book, cant edit existing contacts to address book

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Wayne Mery

more options

When I open address book, there is message that this "address book shows contacts only after a search". Entering a name or email into search box does nothing. A list of contacts is displayed when I click the "write" button. If I click the new contact button, a dialog box pops up but after I enter the info and click o.k. nothing happens. If a contact gives me a new address, I can't edit the old address to their new address. Please help.

When I open address book, there is message that this "address book shows contacts only after a search". Entering a name or email into search box does nothing. A list of contacts is displayed when I click the "write" button. If I click the new contact button, a dialog box pops up but after I enter the info and click o.k. nothing happens. If a contact gives me a new address, I can't edit the old address to their new address. Please help.

All Replies (1)

more options

this is a duplicate of https://support.mozilla.org/en-US/questions/1151911 so closing