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All pop-ups work slow. For eg. Library pop-up, Download attachments pop-ups just do not work, specially in Gmail. Also unable to use 'drag and drop' feature

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  • Last reply by FredMcD

nirajdmahajan
nirajdmahajan
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Personal Laptop details: Windows 8.1 64 bit Firefox version: 53.0.2 All the pop-ups which appear while using Firefox tends to slow down. On clicking download attachments in Gmail, the popup appearing to ask where to save the file, that window is too slow and at times doesnt work. Also, recently the 'drag and drop' feature to be used in Gmail doesnt work. Tried the following already: Uninstalled and Downloaded new firefox Cleared cache, cookies, history. Firefox profile logged out and logged in again.

Personal Laptop details: Windows 8.1 64 bit Firefox version: 53.0.2 All the pop-ups which appear while using Firefox tends to slow down. On clicking download attachments in Gmail, the popup appearing to ask where to save the file, that window is too slow and at times doesnt work. Also, recently the 'drag and drop' feature to be used in Gmail doesnt work. Tried the following already: Uninstalled and Downloaded new firefox Cleared cache, cookies, history. Firefox profile logged out and logged in again.

Chosen solution

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?