We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

http links don't open

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by A.B.

more options

Hi,

Opening links from thunderbird stopped working. I have tried in safe mode, network.protocol-handler.external-default is set to true, network.protocol-handler.app.http and network.protocol-handler.app.https are set to the full path of firefox ( /usr/bin/firefox-esr) with no success.


  1. ps ux |grep thunderbird

ps ux |grep thunder alain 20137 0.0 0.4 275480 37824 pts/4 R+ 07:45 0:00 [thunderbird] alain 20152 0.0 0.2 373876 22520 pts/4 R+ 07:45 0:00 /usr/lib/thunderbird/thunderbird https://www.lairdubois.fr/creations/4449-signaletique-wc.html alain 20154 0.0 0.0 13704 2224 pts/6 S+ 07:45 0:00 grep --color=auto thunder alain 21383 7.8 3.1 1775784 258748 pts/4 Sl+ 07:35 0:46 /usr/lib/thunderbird/thunderbird -safe-mode

so it seems that thunderbird tries to open the link by itself instead of requesting firefox to do so.

What should I do ? (Debian Jessie Thunderbird 45.8.0)

Hi, Opening links from thunderbird stopped working. I have tried in safe mode, network.protocol-handler.external-default is set to true, network.protocol-handler.app.http and network.protocol-handler.app.https are set to the full path of firefox ( /usr/bin/firefox-esr) with no success. #ps ux |grep thunderbird ps ux |grep thunder alain 20137 0.0 0.4 275480 37824 pts/4 R+ 07:45 0:00 [thunderbird] alain 20152 0.0 0.2 373876 22520 pts/4 R+ 07:45 0:00 /usr/lib/thunderbird/thunderbird https://www.lairdubois.fr/creations/4449-signaletique-wc.html alain 20154 0.0 0.0 13704 2224 pts/6 S+ 07:45 0:00 grep --color=auto thunder alain 21383 7.8 3.1 1775784 258748 pts/4 Sl+ 07:35 0:46 /usr/lib/thunderbird/thunderbird -safe-mode so it seems that thunderbird tries to open the link by itself instead of requesting firefox to do so. What should I do ? (Debian Jessie Thunderbird 45.8.0)

Chosen solution

Found a solution. First set network.protocol-handler.warn-external.http and network.protocol-handler.warn-external.https to true. Click on your link Thunderbird proposes a app to open the link, in my case it was wrongly Thunderbird itself. -Choose Firefox. - set to false - Restart; -Open link, Thunderbird still warns but if you click on "remember my choice" it doesn't popup the warning menu again.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Found a solution. First set network.protocol-handler.warn-external.http and network.protocol-handler.warn-external.https to true. Click on your link Thunderbird proposes a app to open the link, in my case it was wrongly Thunderbird itself. -Choose Firefox. - set to false - Restart; -Open link, Thunderbird still warns but if you click on "remember my choice" it doesn't popup the warning menu again.