This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why I don't see updates?

Lina89
Lina89
more options

In Settings I chose "automatically update browser", Today it showed me the message that after reloading browser it will be updated to 52 version (my current version is 50). I clicked "Ok" and reloaded browser. After that I went to addons page and tried to install new addons, but half of addons wrote that they wouldn't be installed because they don't support 50 version. But I accepted updates and reinstalled browser. Why updates don't work? I don't understand why the version is still 50 after updates? Can anyone explain?

In Settings I chose "automatically update browser", Today it showed me the message that after reloading browser it will be updated to 52 version (my current version is 50). I clicked "Ok" and reloaded browser. After that I went to addons page and tried to install new addons, but half of addons wrote that they wouldn't be installed because they don't support 50 version. But I accepted updates and reinstalled browser. Why updates don't work? I don't understand why the version is still 50 after updates? Can anyone explain?

All Replies (1)

user1378671
user1378671
more options

Firefox 52 us the newest version of Firefox for WinXP. It won't update beyond Firefox 52.

https://www.mozilla.org/en-US/firefox/organizations/ Yes it is made for "organizations", but there is no prohibition for regular users to use it. I use it myself.

My advice is to install the ESR 52 version to receive, which will receive security updates in the ESR channel until ESR 52 ends with 52.8.0 in May 2018. After that you'll need a newer operating system or a different browser, nobody still actively support WinXP so good luck that that.