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When I'm playing on AOL Games, Norton stops it because of an attack. Where do I report this?

  • 1 reply
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  • Last reply by Paul

CAFinNY
CAFinNY
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The info Norton gave was:

Category: Intrusion Prevention Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description 7/28/2017 3:04:43 PM,High,An intrusion attempt by server2.cptrackswl.com was blocked.,Blocked,No Action Required,Web Attack: Fake Tech Support Website 62,No Action Required,No Action Required,"server2.cptrackswl.com (52.15.99.241, 80)","server2.cptrackswl.com/?a=AZ&pagex=13&s1=g4OqLyM-43ZKhsF_EuGcVeCEQKD7_R5L8sIXcmkWaSwiSBuy52j0z65Rl2L2mp3l1t4byhaJoX5nkTbW-XACLg,,&os=Windows&browser=Firefox&isp=Time Warner Cable Internet Llc&ip=67.249.177.3","MOMS-DELLPC (192.168.1.7, 59165)",server2.cptrackswl.com (52.15.99.241),"TCP, www-http" Network traffic from server2.cptrackswl.com/?a=AZ&pagex=13&s1=g4OqLyM-43ZKhsF_EuGcVeCEQKD7_R5L8sIXcmkWaSwiSBuy52j0z65Rl2L2mp3l1t4byhaJoX5nkTbW-XACLg,,&os=Windows&browser=Firefox&isp=Time Warner Cable Internet Llc&ip=67.249.177.3 matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME3\PROGRAM FILES (X86)\MOZILLA FIREFOX\FIREFOX.EXE. To stop being notified for this type of traffic, in the Actions panel, click Stop Notifying Me.

The info Norton gave was: Category: Intrusion Prevention Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description 7/28/2017 3:04:43 PM,High,An intrusion attempt by server2.cptrackswl.com was blocked.,Blocked,No Action Required,Web Attack: Fake Tech Support Website 62,No Action Required,No Action Required,"server2.cptrackswl.com (52.15.99.241, 80)","server2.cptrackswl.com/?a=AZ&pagex=13&s1=g4OqLyM-43ZKhsF_EuGcVeCEQKD7_R5L8sIXcmkWaSwiSBuy52j0z65Rl2L2mp3l1t4byhaJoX5nkTbW-XACLg,,&os=Windows&browser=Firefox&isp=Time Warner Cable Internet Llc&ip=67.249.177.3","MOMS-DELLPC (192.168.1.7, 59165)",server2.cptrackswl.com (52.15.99.241),"TCP, www-http" Network traffic from <b>server2.cptrackswl.com/?a=AZ&pagex=13&s1=g4OqLyM-43ZKhsF_EuGcVeCEQKD7_R5L8sIXcmkWaSwiSBuy52j0z65Rl2L2mp3l1t4byhaJoX5nkTbW-XACLg,,&os=Windows&browser=Firefox&isp=Time Warner Cable Internet Llc&ip=67.249.177.3</b> matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME3\PROGRAM FILES (X86)\MOZILLA FIREFOX\FIREFOX.EXE. To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>.

All Replies (1)

Paul
Paul
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Hi

I would recommend that in the first instance that you report this to Norton through the software that you are using. Most anti-malware packages allow the user to report threats back to source to improve the software and for the threat to be investigated.

You may also wish to notify AOL so that they can investigate at their end the possible source of the problem.