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firefox Crash on flash videos.

  • 2 replies
  • 18 have this problem
  • 26 views
  • Last reply by cor-el

keeper1136
keeper1136
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Firefox 55.0.3 (64-bit)

crash at start of playback or tracking of video on any website using flash player 

Problem since  refresh of firefox tried to reinstall the app alltogether.  only the tabs seem to crash so i disable multiprocessing like suggested but it just crash the full probser instead ( on playback of course simple browsing is fine). Safe mode hold the same problem

here is one of the crash reports submited since the problem: 36708bed-ed4e-47c1-8015-ae70b1170831 

                                                                                                                  Signature: nvwgf2umx.dll | BaseThreadInitThunk

this repôrt was submited while multiprocessor was active if the information is relevent

reinstalled flash player operate fine on chrome

Reson of refresh: fix slow loading times. result: is smooth now but cant watch videos properly now

Firefox 55.0.3 (64-bit) crash at start of playback or tracking of video on any website using flash player Problem since refresh of firefox tried to reinstall the app alltogether. only the tabs seem to crash so i disable multiprocessing like suggested but it just crash the full probser instead ( on playback of course simple browsing is fine). Safe mode hold the same problem here is one of the crash reports submited since the problem: 36708bed-ed4e-47c1-8015-ae70b1170831 Signature: nvwgf2umx.dll | BaseThreadInitThunk this repôrt was submited while multiprocessor was active if the information is relevent reinstalled flash player operate fine on chrome Reson of refresh: fix slow loading times. result: is smooth now but cant watch videos properly now

Chosen solution

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> General: Performance
    remove checkmark: [ ] "Use recommended performance settings"
    "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Read this answer in context 👍 2

All Replies (2)

keeper1136
keeper1136 Question owner
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i actually noticed it happen elsewhere like while browsing my email on the hotmail website happens randomly when selecting mails in the list

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You can try to disable hardware acceleration in Firefox.

  • Options/Preferences -> General: Performance
    remove checkmark: [ ] "Use recommended performance settings"
    "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.