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after initial folder selection cannot select another folder in folders pane

  • 4 replies
  • 3 have this problem
  • 4 views
  • Last reply by lindaj5377

lindaj5377
lindaj5377
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running windows 7 and system just did a microsoft update. Everything was find before that. Now when i open Thunderbird, it opens to the advanced search pane on the right instead of my inbox message list like before. I can then select a folder in the left pane, but whichever one I select I am stuck with. I cannot select another folder without closing Thunderbird, re-opening and selecting another G-mail folder or local folder. In the folder I do get open, I cannot sort messages or open new messages.

running windows 7 and system just did a microsoft update. Everything was find before that. Now when i open Thunderbird, it opens to the advanced search pane on the right instead of my inbox message list like before. I can then select a folder in the left pane, but whichever one I select I am stuck with. I cannot select another folder without closing Thunderbird, re-opening and selecting another G-mail folder or local folder. In the folder I do get open, I cannot sort messages or open new messages.

Chosen solution

close the advanced search tab by clicking the X ob the tab.

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All Replies (4)

Matt
Matt
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Chosen Solution

close the advanced search tab by clicking the X ob the tab.

lindaj5377
lindaj5377 Question owner
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I can get to the inbox by clicking on it, but after I am in the inbox I can't go to any other folder. Clicking on another folder in the left pane will highlight that folder but the contents of the folder I select in the left pane do not appear as the list in the right pane. The program stays focused on the contents of the inbox.

Matt
Matt
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In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

lindaj5377
lindaj5377 Question owner
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lindaj5377 said

I can get to the inbox by clicking on it, but after I am in the inbox I can't go to any other folder. Clicking on another folder in the left pane will highlight that folder but the contents of the folder I select in the left pane do not appear as the list in the right pane. The program stays focused on the contents of the inbox.