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hlsjs unsupported video

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when I try to watch a video embedded to a page i get an error: "hlsjs: unsupported video". how can I fix this problem? thank you in advance.

when I try to watch a video embedded to a page i get an error: "hlsjs: unsupported video". how can I fix this problem? thank you in advance.

Chosen solution

I can watch them fine, even in Private Browsing.

Update your Video Card Drivers as sites use HTML5 to display video content.

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

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All Replies (7)

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Is the site update to handle FF57 protocols? If not then it probably won't work with FF57. Does that happen with other Browsers?

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Sounds like a message from Flowplayer that is used on some websites.

Install Adobe Flash the Plugin version. https://get.adobe.com/flashplayer/

Make sure you deselect the "Optional offers", so you don't get extra software that you may not want,

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I got the most updated version of adobe flash. and on Chrome I can watch those videos. The sites are www.ynet.co.il and www.sport5.co.il. Any idea?

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Can Someone help me?

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Chosen Solution

I can watch them fine, even in Private Browsing.

Update your Video Card Drivers as sites use HTML5 to display video content.

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

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Thank you, it was my adblocker extentions