Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New PC added to FireFox sync and now nothing is syncing

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

Robozou
Robozou
more options

I added a new pc to my sync. Now I get disconnected on all my devices everytime I try to sync. Here is the error log for the old computer (win 8.1): https://pastebin.mozilla.org/9075275 And here is for the new (win 10): https://pastebin.mozilla.org/9075276

I added a new pc to my sync. Now I get disconnected on all my devices everytime I try to sync. Here is the error log for the old computer (win 8.1): https://pastebin.mozilla.org/9075275 And here is for the new (win 10): https://pastebin.mozilla.org/9075276

All Replies (1)

FredMcD
FredMcD
more options

I had the same problem. See if this can help; https://support.mozilla.org/en-US/questions/1195445