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Getting auto changed from esr release channel to regular

  • 4 replies
  • 1 has this problem
  • 17 views
  • Last reply by Dave_C

Dave_C
Dave_C
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I have to use ESR at work for a web vSphere client that uses Java and some other flash tools. I've installed 32bit ESR release to support these. After a short time (a few hours) if I have to restart firefox, I don't get an update dialogue, but I will have been updated to v55 from the regular release channel. I see this as I get a banner telling me that firefox is critically out of date. I have uninstalled, reinstalled, disabled auto updates disabled auto updates in about:config tried never going to the help/about page but instead about:support to validate the installed version Installed over the top Uninstalled and removed all mozilla folders from \users_name\appdata\local as well as roaming and locallow. Deleted all registry keys for mozilla and firefox that I could find Tried all steps here including the auto delete update file script https://support.mozilla.org/en-US/questions/1157765 pretty much every combination of the above at once as well as rebooted between uninstalling and reinstalling.

I don't understand how it could be updating between release channels? Help?

I have to use ESR at work for a web vSphere client that uses Java and some other flash tools. I've installed 32bit ESR release to support these. After a short time (a few hours) if I have to restart firefox, I don't get an update dialogue, but I will have been updated to v55 from the regular release channel. I see this as I get a banner telling me that firefox is critically out of date. I have uninstalled, reinstalled, disabled auto updates disabled auto updates in about:config tried never going to the help/about page but instead about:support to validate the installed version Installed over the top Uninstalled and removed all mozilla folders from \users_name\appdata\local as well as roaming and locallow. Deleted all registry keys for mozilla and firefox that I could find Tried all steps here including the auto delete update file script https://support.mozilla.org/en-US/questions/1157765 pretty much every combination of the above at once as well as rebooted between uninstalling and reinstalling. I don't understand how it could be updating between release channels? Help?

All Replies (4)

Dave_C
Dave_C Question owner
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Sorry, the forum seems to have removed my formatting!

  • I have uninstalled, reinstalled,
  • disabled auto updates
  • disabled auto updates in about:config
  • tried never going to the help/about page but instead about:support to validate the installed version
  • Installed over the top
  • Uninstalled and removed all mozilla folders from \users_name\appdata\local as well as roaming and locallow.
  • Deleted all registry keys for mozilla and firefox that I could find
  • Tried all steps here including the auto delete update file script https://support.mozilla.org/en-US/questions/1157765
  • pretty much every combination of the above at once as well as rebooted between uninstalling and reinstalling.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can only change the update channel by installing a full version or you may have multiple 32/64 bit versions installed that are accidentally started. A normal update doesn't affect the defaults/pref folder where the channel-prefs.js file is located that specifies the update channel.

Something weird must be going on if you change the update channel that often.

James
James
  • Top 25 Contributor
  • Moderator
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Firefox 52 ESR which is on the ESR channel will never update to a version on the Release channel whether it be the current 57.0.4 or the older 55.0 Release.

I agree you may likely have had both 52.5.3esr and 55.0.3 installed on Windows 7.

Modified by James

Dave_C
Dave_C Question owner
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I only have the single instance installed, and I have thoroughly been through and removed everything , program files, program files (x86), app data and registry keys.