This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is Thunderbird saving two copies of every email in Sent folder?

beckyhorn
beckyhorn
more options

Using Thunderbird with Windows 7. (Just switched to Thunderbird from Outlook, if that matters.) Two copies of every email I initiate end up in the Sent folder, but only one copy of those I reply to. Any suggestions on how to change this so only one copy is saved? It's not causing any problems other than taking up double the space needed in the Sent folder.

Using Thunderbird with Windows 7. (Just switched to Thunderbird from Outlook, if that matters.) Two copies of every email I initiate end up in the Sent folder, but only one copy of those I reply to. Any suggestions on how to change this so only one copy is saved? It's not causing any problems other than taking up double the space needed in the Sent folder.

Chosen solution

It's not. Thunderbird saves one copy and some providers save a copy. It sounds like your provider is one of them. Go into account settings, Copies and Folders and tell Thunderbird to stop saving a copy of sent messages.

Read this answer in context 👍 0

All Replies (1)

user01229325
user01229325
more options

Chosen Solution

It's not. Thunderbird saves one copy and some providers save a copy. It sounds like your provider is one of them. Go into account settings, Copies and Folders and tell Thunderbird to stop saving a copy of sent messages.