Arnaque de RockNrollbox qui utilise l'identité de Mozilla pour avancer masqué et obtenir des abonnements en ne se révélant qu'une fois le paiement effectué
ils envoient une enquête de satisfaction et d'utilisation au nom de Mozilla et en remerciement de la réponse proposent un smartphone samsung à pris cassé. une fois la somme réglée ils envoient un courriel de confirmation en révélant seulement alors leur identité. Puis ils s'empressent de vous coller un abonnement de 74 € en prélevant via votre CB sans redemander votre autorisation et en ne tenant pas compte du délai de rétractation de la loi française. Evidemment ils ne font aucun difficulté pour annuler votre abonnement mais sans remboursement des 74€. il est clair que si leur identité avait été clairement affichée dès le départ je n'aurais absolument pas été intéressé. ils arnaquent donc le client et nuisent à l'image de Firefox mozilla.
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RockNrollbox scam that uses Mozilla's identity to advance hidden and get subscriptions by only revealing itself once the payment is made
they send a survey of satisfaction and use on behalf of Mozilla and in response to the response offer a smartphone samsung to take broken. once the sum is paid, they send a confirmation email, revealing only their identity. Then they hasten to stick you a subscription of 74 € by levying via your CB without asking for your authorization and by not taking into account the withdrawal period of the French law. Obviously they do not have any difficulty to cancel your subscription but without refunding 74 €. it is clear that if their identity had been clearly displayed from the start I would not have been interested at all. so they scam the customer and hurt the image of Firefox mozilla.
Please see the Avoid and report Mozilla tech support scams support article and report scams as described there. There is nothing we can do here except warning you to not click any pop-ups and fall for free phone offers.
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Auto-translated:
RockNrollbox scam that uses Mozilla's identity to advance hidden and get subscriptions by only revealing itself once the payment is made
they send a survey of satisfaction and use on behalf of Mozilla and in response to the response offer a smartphone samsung to take broken. once the sum is paid, they send a confirmation email, revealing only their identity. Then they hasten to stick you a subscription of 74 € by levying via your CB without asking for your authorization and by not taking into account the withdrawal period of the French law. Obviously they do not have any difficulty to cancel your subscription but without refunding 74 €. it is clear that if their identity had been clearly displayed from the start I would not have been interested at all. so they scam the customer and hurt the image of Firefox mozilla.
Please see the Avoid and report Mozilla tech support scams support article and report scams as described there. There is nothing we can do here except warning you to not click any pop-ups and fall for free phone offers.