emails to gmail accounts from entadsl.com are being refused delivery.
In the last couple of days emails from my and my husbands similar thunderbird accounts to gmail addresses are being refused as insecure. Message as below (with individual detail removed)
' This is the mail system at host entadsl.viper.enta.net.
I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.
For further assistance, please send mail to postmaster.
If you do so, please include this problem report. You can delete your own text from the attached returned message.
The mail system
<*****************@googlemail.com>: host
gmail-smtp-in.l.google.com[64.233.167.26] said: 550-5.7.1 This message does not have authentication information or fails to pass 550-5.7.1 authentication checks. To best protect our users from spam, the 550-5.7.1 message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.1 information. k44-v6si23488580wre.219 - gsmtp (in reply to end of DATA command)
Reporting-MTA: dns; entadsl.viper.enta.net X-Postfix-Queue-ID: AE114215CC X-Postfix-Sender: rfc822; sally@theoldbakery.entadsl.com Arrival-Date: Sat, 26 May 2018 23:47:03 +0100 (BST)
Final-Recipient:**************a@googlemail.com Original-Recipient: ***************@googlemail.com Action: failed Status: 5.7.1 Remote-MTA: dns; gmail-smtp-in.l.google.com Diagnostic-Code: smtp; 550-5.7.1 This message does not have authentication
information or fails to pass 550-5.7.1 authentication checks. To best protect our users from spam, the 550-5.7.1 message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.1 information. k44-v6si23488580wre.219 - gsmtp
ForwardedMessage.eml
26/05/2018 23:47 To:
- @googlemail.com>
All Replies (1)
the sending server theoldbakery.entadsl.com is a sub domain and appears to be connected to https://www.enta.net/
So I assume you are in some way hosting your own domain from this wholesaler.
The complaint from Google is fairly clear. as are what they want you to do to resume communications with them. https://support.google.com/mail/answer/81126#authentication
My guess is you probably have none of the things mentioned in the Google document.
Based on the geo location of the wholesaler and the name of the sub domain I assume the domain is theoldbakery.net. A check of the DNS records indicated it is not even set up with a mail exchanger for that domain. https://www.dnsstuff.com/tools#dnsReport|type=domain&&value=theoldbakery.net
If DNS is not your cup of tea, I suggest you retain a professional to make sure our domain is all set up correctly. The folks that provided the web site design may be able to recommend someone, but it is unusual for a web designer to be good with the domain details and DNS as well.
Please advise if my guesses as to domains etc are correct because there are a lot of leaps in this that I am not all that comfortable making.