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how to remove master password without losing all saved logins

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

Reebee203
Reebee203
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I created a master password for security and cannot remember what it was. If I change that password i still have to enter the original one which I don't remember and add a new one which will erase all of my saved logins. How do I delete the master password without losing all my saved logins? Also there should be a function to allow us to download our login names and passwords for just this reason. This is so frustrating.

I created a master password for security and cannot remember what it was. If I change that password i still have to enter the original one which I don't remember and add a new one which will erase all of my saved logins. How do I delete the master password without losing all my saved logins? Also there should be a function to allow us to download our login names and passwords for just this reason. This is so frustrating.

All Replies (3)

Shadow110
Shadow110
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Hi, you do not. As a security feature it works and you have proven it. Sorry, there is no way to what you would like to do.

Suggest start going to the sites you get auto logged in with the passwords and bookmark the page. Then delete and start requesting new user or passwords.

Please let us know if this solved your issue or if need further assistance.

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 29.0.0.171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

FredMcD
FredMcD
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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.