This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird Not Responding When Deleting a Message

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Wayne Mery

Frayo
Frayo
more options

When I open Thunderbird V. 52.9.1 (32-bit) in the morning to check my mail, I will read an email then try to delete it. My Thunderbird then doesn't respond until I restart the program. It takes between 10-15 minuets for the program to actually respond in deleting any of my mail files. I have tried everything I have found on Thunderbird not responding or not deleting and the problem still persists. Please if anyone knows anything that would help, all will be appreciated.

When I open Thunderbird V. 52.9.1 (32-bit) in the morning to check my mail, I will read an email then try to delete it. My Thunderbird then doesn't respond until I restart the program. It takes between 10-15 minuets for the program to actually respond in deleting any of my mail files. I have tried everything I have found on Thunderbird not responding or not deleting and the problem still persists. Please if anyone knows anything that would help, all will be appreciated.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Does problem go away? Please reply to let us know results.