This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem setting custom homepage since updating to Firefox 60.0.1

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

Chip
Chip
more options

Since updating to Firefox 60.0.1 I can no longer set Firefox to use a custom page as my homepage. I set it up and hae tried saving the custom homepage (and closing firefox) in multiple ways, but when next open Firefox it reverts to default blank page. Any suggestions?

Since updating to Firefox 60.0.1 I can no longer set Firefox to use a custom page as my homepage. I set it up and hae tried saving the custom homepage (and closing firefox) in multiple ways, but when next open Firefox it reverts to default blank page. Any suggestions?

All Replies (5)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Chip
Chip Question owner
more options

Thanks. I have read the support forums and saw this as a response. I don’t have ASC on any of my computers so that’s now the issue in my case. My problem developed (on on both a network PC and a Mac at home) immediately upon the updating of Firefox so it appears the issue is with the update not with some other app on one of my computers.

Shadow110
Shadow110
more options

Hi, for the Mac : please try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st:

then

Or bring in a new install from same URL below

For Windows : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Chip
Chip Question owner
more options

Thanks. I tried the recommended Mac solution previously and it didn't work. Tried it again just now and unfortunately got the same result - not fixed. Thanks though. Is any one else having this issue?

Shadow110
Shadow110
more options

What about this : https://addons.mozilla.org/firefox/addon/new-tab-override/