This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Quantum 60.1.0esr (Linux 64 bit) crashes whenever I try to save a file (through main menu or link or context menu)

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Ayres

more options

I just updated to Firefox Quantum 60.1.0esr (Linux 64 bit). Whenever I try to save any file (through main File menu or link or context menu) it crashes without further comment.

I just updated to Firefox Quantum 60.1.0esr (Linux 64 bit). Whenever I try to save any file (through main File menu or link or context menu) it crashes without further comment.

Chosen solution

Hi, this worked for someone : I think point it at that and run it. glib-compile-schemas /usr/share/glib-2.0/schemas/

This says they know what it is and seems they know how to fix it : https://bugzilla.mozilla.org/show_bug.cgi?format=default&id=1474326

Read this answer in context 👍 0

All Replies (4)

more options

Hi, all of your drivers are in bad shape and should be reinstalled as they are disabled, unavailable, blocked

Please : try a Refresh but Note that this does more than uninstalling and re-installing does. Normal uninstalling does not remove some preferences which may have become corrupt. Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

more options

Hi Pkshadow, Thanks for these suggestions! Unfortunately, I tried them all and the problem presists (still crashes whenever I try to save any file - including the bookmark backup). When I start firefox from the command line, it leaves the following message during the crash:

(firefox:13248): GLib-GIO-ERROR **: No GSettings schemas are installed on the system

Maybe some library incompatibility? This is the content of /usr/lib64/firefox/bundled/share/glib-2.0/schemas :

-rw-r--r--. 1 root root 2839 Jul 6 16:37 gschema.dtd -rw-r--r--. 1 root root 2940 Aug 10 18:51 gschemas.compiled -rw-r--r--. 1 root root 618 Jul 6 16:37 org.gtk.Demo.gschema.xml -rw-r--r--. 1 root root 845 Jul 6 16:37 org.gtk.exampleapp.gschema.xml -rw-r--r--. 1 root root 931 Jul 6 16:37 org.gtk.Settings.ColorChooser.gschema.xml -rw-r--r--. 1 root root 833 Jul 6 16:37 org.gtk.Settings.Debug.gschema.xml -rw-r--r--. 1 root root 623 Jul 6 16:37 org.gtk.Settings.EmojiChooser.gschema.xml -rw-r--r--. 1 root root 5354 Jul 6 16:37 org.gtk.Settings.FileChooser.gschema.xml

more options

Chosen Solution

Hi, this worked for someone : I think point it at that and run it. glib-compile-schemas /usr/share/glib-2.0/schemas/

This says they know what it is and seems they know how to fix it : https://bugzilla.mozilla.org/show_bug.cgi?format=default&id=1474326

more options

Great, it worked! Thank you so much!