Cannot sign in on some websites using Firefox. When sign in is clicked on nothing happens. The rest of the website works. Sign in works using other web browers.
When I go to some sites to sign in, nothing happens. I can click on it and do not get the box for sign in. If I use different web browser, everything works as usual.
All Replies (3)
Hi, please note that Firefox version 52.9.0esr will be the last update for XP/VISTA. https://www.mozilla.org/en-US/firefox/organizations/ All versions with higher numbers will not be compatible. Support ends at month end.
Are you using Avast or AVG ? a little more info would be helpful.
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case content is blocked by Tracking Protection.
- click the shield icon for more detail and possibly disable the protection
- You can check the Web Console by Tracking Protection
- "3-bar" menu button or Tools -> Web Developer
What element gets select if you right-click the login button and open the Inspector via Inspect Element?
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en/Tools/Page_Inspector
Yes, I’m using windows Vista 64 bit version. Thanks for the help