This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

hello anybody there my firefox esr cant play facebook videos bt it plays youtube and other website videos i tried soo many things bt still did nt work help me p

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Shadow110

manojbhat0035
manojbhat0035
more options

verson 52.9.0 kali linux 64 bit

verson 52.9.0 kali linux 64 bit

All Replies (1)

Shadow110
Shadow110
more options

HI, please try : VIDEO AUDIO

SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?