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Unable to send emails. Connection

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  • Last reply by Matt

guyjbaglioni
guyjbaglioni
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I'm able to receive emails from my Verizon email in Thunderbird but I am unable to send them. I get an error ""Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.aol.com was lost in the middle of the transaction. Try again.""

Both smtp.aol.com and smtp.verizon.com DO NOT WORK and give the same error

I've disabled my firewall and confirmed that I am able to login with the same info through aol webmail

I'm able to receive emails from my Verizon email in Thunderbird but I am unable to send them. I get an error ""Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.aol.com was lost in the middle of the transaction. Try again."" Both smtp.aol.com and smtp.verizon.com DO NOT WORK and give the same error I've disabled my firewall and confirmed that I am able to login with the same info through aol webmail

All Replies (1)

Matt
Matt
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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post