This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New device

more options

I have 2 Android tablets with Firefox and I just got an iPhone. I didn’t realize I already had a Firefox account so when Firefox on the iPhone asked me I gave it a different email. It won’t let me add the other email as a secondary. How can I fix this so that all 3 devices will sync?

I have 2 Android tablets with Firefox and I just got an iPhone. I didn’t realize I already had a Firefox account so when Firefox on the iPhone asked me I gave it a different email. It won’t let me add the other email as a secondary. How can I fix this so that all 3 devices will sync?

Chosen solution

Hi zzpq, You'll need to sign out of the unwanted Firefox account on your other devices before adding them to your new account.

  1. Tap the menu button at the bottom of the screen:
    menu button ios 10
  2. Tap on your Firefox account name (at the top of the menu).
  3. Select Disconnect Sync.
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi zzpq, You'll need to sign out of the unwanted Firefox account on your other devices before adding them to your new account.

  1. Tap the menu button at the bottom of the screen:
    menu button ios 10
  2. Tap on your Firefox account name (at the top of the menu).
  3. Select Disconnect Sync.