This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fixfox not updating sync bookmarks

more options

My old computer crashed; therefore, setting up new machine with FireFox. I log into account, but none of my bookmarks are appearing....Hence, nothing is syncing. Please, any help would be much appreciated.

My old computer crashed; therefore, setting up new machine with FireFox. I log into account, but none of my bookmarks are appearing....Hence, nothing is syncing. Please, any help would be much appreciated.

All Replies (2)

more options

Additionally, I have test several other email address to validate I am logging into the correct one, and it appears I am.

Is there any way to have FireFox look at my account?

more options

Should I try downloading an old version of Firefox in effort to see if it syncs then? At least some should be syncing...PLEASE HELP