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My Firefox keeps crashing :(

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Kevin

ImSpclK
ImSpclK
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My Firefox on my Android cell phone keeps crashing; has done so for the last 3-4 Firefox updates. What's worse is that I can't access my health report. I have it checkmarked but the option to see it isn't below like it should be. I empty my cache and cookies about once a week. Can anyone please she'd some insight into these problems? Thanks for your help.

My Firefox on my Android cell phone keeps crashing; has done so for the last 3-4 Firefox updates. What's worse is that I can't access my health report. I have it checkmarked but the option to see it isn't below like it should be. I empty my cache and cookies about once a week. Can anyone please she'd some insight into these problems? Thanks for your help.

All Replies (1)

Kevin
Kevin
  • Moderator
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Are you able to visit about:crashes in the address bar? If you are able to load the page without crashing. Please copy and paste some of the recent crashes into this forum.

https://support.mozilla.org/en-US/kb/mozillacrashreporter