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When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

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  • 1 has this problem
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  • Last reply by Pj

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When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine. Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.

All Replies (3)

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Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 32.0.0.114

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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jrenfroe said

When trying to access any AT&T website, I get "An error occurred on client". Google Chrome accesses them just fine.

Previous to this week, I've been accessing AT&T sites on this machine with Firefox for 5 years.


Update your Flash by going to Add-ons > Plug-ins > Shockwave Flash - Options or go to https://get.adobe.com/flashplayer/ for the update.

https://www.att.com

Does the above link work for you?


~Pj