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don't working "send to -> mail recipient"

  • 2 replies
  • 1 has this problem
  • 18 views
  • Last reply by sfhowes

Lapri
Lapri
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After updating Mozilla Thunderbird from version 60.5.1 to version 60.5.2/60.5.3/60.6.0 don't working "send to -> mail recipient" randomly. For example: all files with Russian characters don't attaching and nothing happen, some files with English characters don't attaching. HKLM\SOFTWARE\Clients\Mail\Mozilla Thunderbird\SupportUTF8 - 0. Trying clean install - didn't help. When I'm downgrade from 60.5.2/60.5.3/60.6.0 to 60.5.1 version there is bug with encoding (e.x. "Сообщение готово к отправке"), but files attaching.

After updating Mozilla Thunderbird from version 60.5.1 to version 60.5.2/60.5.3/60.6.0 don't working "send to -> mail recipient" randomly. For example: all files with Russian characters don't attaching and nothing happen, some files with English characters don't attaching. HKLM\SOFTWARE\Clients\Mail\Mozilla Thunderbird\SupportUTF8 - 0. Trying clean install - didn't help. When I'm downgrade from 60.5.2/60.5.3/60.6.0 to 60.5.1 version there is bug with encoding (e.x. "Сообщение готово к отправке"), but files attaching.

Chosen solution

It seems there are still some unresolved issues with this bug, especially with non-ASCII characters. See if this suggestion makes a difference:

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c145

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Download the installer from https://www.thunderbird.net/ and run it. You do not need to uninstall. It is a known bug.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

It seems there are still some unresolved issues with this bug, especially with non-ASCII characters. See if this suggestion makes a difference:

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c145