This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Embedded Youtube videos do not work

  • 24 replies
  • 1 has this problem
  • 250 views
  • Last reply by sail33

more options

I am running Firefox 52.9.0 (32-bit), Win XP PRO SP3 on several computers and only my desktop has this problem.

Youtube videos embedded in other pages do not work and only blank space is displayed but if I go to Youtube the videos play correctly. This only happens in one computer. In other computers running same Firefox 52.9.0 (32-bit), Win XP PRO SP3 this problem does not happen.

I guess it might be some configuration problem.

I am running Firefox 52.9.0 (32-bit), Win XP PRO SP3 on several computers and only my desktop has this problem. Youtube videos embedded in other pages do not work and only blank space is displayed but if I go to Youtube the videos play correctly. This only happens in one computer. In other computers running same Firefox 52.9.0 (32-bit), Win XP PRO SP3 this problem does not happen. I guess it might be some configuration problem.

Chosen solution

Well, after spending some time here and there I finally figured out it was indeed, as FredMcD suggested, the blocking of tracking. Once I allowed tracking the videos will play. I don know what I did wrong the first time around that it did not work. Anyway, thanks to all. Issue resolved.

Read this answer in context 👍 1

All Replies (4)

more options

Well, going from bad to worse. I tried refreshing FF and the thing just hung up and did not complete. After more than half hour I forced-closed the refreshing process.

After this I tried to start FF and I got the message "Your FF profile cannot be loaded, it may be missing or inaccessible".

I removed and reinstalled FF but still get the same error. So now I am really screwed. I am using another computer to post here as FF is the only browser that works on that XP computer.

What should I do now?

more options

OK, I managed to restore the old profile and FF is working but the original problem remains.

more options

I called for more help.

more options

Chosen Solution

Well, after spending some time here and there I finally figured out it was indeed, as FredMcD suggested, the blocking of tracking. Once I allowed tracking the videos will play. I don know what I did wrong the first time around that it did not work. Anyway, thanks to all. Issue resolved.

  1. 1
  2. 2