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I haven't received my confirmation email

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by kharon13

kharon13
kharon13
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Hi. I try Sign up to create Firefox account. But i cant confirm my email. Inbox in e-mail is empty, spam filter empty. What can i do?

Hi. I try Sign up to create Firefox account. But i cant confirm my email. Inbox in e-mail is empty, spam filter empty. What can i do?

All Replies (5)

kharon13
kharon13 Question owner
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add info

kharon13
kharon13 Question owner
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if i try enter on firefox "Sign in to Sync" i seen this

FredMcD
FredMcD
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Forum response - Firefox Sync Verification Email FAQs | Contributors Help

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This response means that your email server has rejected (bounced0 the email send by Firefox Sync and that the account has been locked because of this. Mozilla uses Amazon AWS and some email servers may not trust this domain.

kharon13
kharon13 Question owner
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I did not receive a letter of confirmation, although on another mailbox, everything is fine. But I need this mailbox to work.