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Lost all bookmarks after syncing devices

  • 6 replies
  • 3 have this problem
  • 15 views
  • Last reply by zori6666

Stymied47
Stymied47
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Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop.

When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them.

Is there any way to find and restore my lost bookmarks?

Last week in response to a prompt I created a new Firefox account and agreed to sync all of my devices. One of those processes resulted in my losing all bookmarks from my Firefox browser on my laptop. When I follow the "Restoring from Backups" steps here (https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them), under "Restore," only two dates appear -- both from after the date of syncing. So even if Firefox automatically backed up my bookmarks prior to the sync, I can't seem to access them. Is there any way to find and restore my lost bookmarks?

Chosen solution

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

Read this answer in context 👍 1

All Replies (6)

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Chosen Solution

Hi Stymied47,

See if you have an older profile available. Type about:profiles in the address bar and press enter.

If you have an older profile, open the Root Directory folder. Your bookmark backups are stored there in the bookmarkbackups folder.

Stymied47
Stymied47 Question owner
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It worked -- thanks so much! The "about:profiles" tip was what I needed.

user104147805413306348376805769878442569366
user104147805413306348376805769878442569366
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Hi Stymied47,

Great!

I'm glad I could help.

Enjoy!

castoff13
castoff13
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Lost all bookmarks, saved passwords, etc. after reinstalling FF even though FF said I wouldn't lose a thing. Went through this all to make sure I could make FF my default browser in Win 10. Any ideas on how I can find and restore all this data?

the-edmeister
the-edmeister
  • Moderator
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Did you open about:profiles as advised as the "solution" in this support thread?

zori6666
zori6666
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Hello,i lost my bookmarks and have try it above soutions,but appear only bookmarks from 11.10.2019.I want to restore from 6.10.2019 .Please help me.Thank you