This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

AliceWyman created a new revision to the document Get community support.

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by AliceWyman

more options

Is anyone else getting multiple emails supposedly from Mozilla Support like this : Summary: How to get community support for Mozilla products.

Changes: --- [en-US] Get community support #178557 +++ [en-US] Get community support #182844 @@ -2,7 +2,7 @@

;
Get Help
 

-{note}Note: During the process of asking a question, you will be able to create an account or log in to an existing account if you are not signed in to Mozilla Support. {/note} +{note}Note: If you are not already signed in, you can create an account or sign in to Mozilla Support during the process of asking a question. This will change with Mozilla Support/Firefox Accounts integration, planned for July 2019. See this blog post for details.{/note}

If you want to add a screenshot to help explain your question, please also read:
*How do I create a screenshot of my problem?
Is anyone else getting multiple emails supposedly from Mozilla Support like this : Summary: How to get community support for Mozilla products. Changes: --- [en-US] Get community support #178557 +++ [en-US] Get community support #182844 @@ -2,7 +2,7 @@ ;[[Image:Get Help|link=/questions/new]] -{note}'''Note:''' During the process of asking a question, you will be able to create an account or log in to an existing account if you are not signed in to Mozilla Support. {/note} +{note}'''Note:''' If you are not already signed in, you can create an account or sign in to Mozilla Support during the process of asking a question. This will change with Mozilla Support/Firefox Accounts integration, planned for July 2019. See [https://blog.mozilla.org/sumo/2019/05/10/sumo-firefox-accounts-integration/ this blog post] for details.{/note} If you want to add a screenshot to help explain your question, please also read: *[[How do I create a screenshot of my problem?]]

Chosen solution

Not really. Go to the article and click Stop article emails link.

Read this answer in context 👍 1

All Replies (5)

more options

Chosen Solution

Not really. Go to the article and click Stop article emails link.

more options

the only link is to view history which I was reluctant to select. but I did and it takes me to her editing of Mozilla support ..nowhere can I find Stop article emails

more options

I found it thanks..never remember subscribing to this. at least I was not hacked.

Modified by OldBob2

more options

Note that your SUMO account has a page to issue the default email settings.

more options

This question is "Offtopic" for the support forum (see Forum rules and guidelines). Future questions that involve using the Mozilla Support website, such as stopping email notifications, can be posted to one of the contributor forums.