can not send emails with update 60.8.0 installed
Suddenlink is my ISP, since installing 60.8.0 update I can no longer send emails. Have checked the correct port is being used (587) for the SMPT server. I get an error message that can not connect to server. Any help will be great, I don't want to change to another email service.
Suddenlink is my ISP, since installing 60.8.0 update I can no longer send emails. Have checked the correct port is being used (587) for the SMPT server. I get an error message that can not connect to server. Any help will be great, I don't want to change to another email service.
Chosen solution
There are several reports regardng the Suddenlink smtp server.
Try this:
- Right click on mail account name in Folder Pane and select 'Settings'
- In left pane scroll down and select 'Outgoing server (SMTP)'
- Select/highlight the suddenlink outgoing smtp server name
- Click on 'Edit' button
- Change the Connection Security to SSL/TSL
- Port should auto change to be 465
- connection security now SSL/TLS
- authentication method choose 'Normal Password'.
- Click on 'OK'
- Click on 'OK'
Restart Thunderbird.
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Chosen Solution
There are several reports regardng the Suddenlink smtp server.
Try this:
- Right click on mail account name in Folder Pane and select 'Settings'
- In left pane scroll down and select 'Outgoing server (SMTP)'
- Select/highlight the suddenlink outgoing smtp server name
- Click on 'Edit' button
- Change the Connection Security to SSL/TSL
- Port should auto change to be 465
- connection security now SSL/TLS
- authentication method choose 'Normal Password'.
- Click on 'OK'
- Click on 'OK'
Restart Thunderbird.
Thanks so much for your help,everything is working normal. I was worried I was going to have to change my mail program. Thanks again, Tommy