This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot send mail; "SEND" is grayed out.

Edward J. Kant
Edward J. Kant
more options

When I compose an email, and then try to send it, the "SEND" button on the message is grayed out.

Interestingly, the first time I tried to send a message and had this issue, i found a copy of it in my "Inbox" of all places. I tried a workaround by forwarding the message in the Inbox to the recipient, and it worked.

Has anyone else experienced this gray out and if so, can it be solved?

Thank you.

When I compose an email, and then try to send it, the "SEND" button on the message is grayed out. Interestingly, the first time I tried to send a message and had this issue, i found a copy of it in my "Inbox" of all places. I tried a workaround by forwarding the message in the Inbox to the recipient, and it worked. Has anyone else experienced this gray out and if so, can it be solved? Thank you.
Attached screenshots

Chosen solution

You'll have to enter a recipient email address in the To: field.

Read this answer in context 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

You'll have to enter a recipient email address in the To: field.

Edward J. Kant
Edward J. Kant Question owner
more options

Duh! I must have gone straight to the body of the message rather than entering the recipient first.

Thanks!