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email sent to me in .pdf format are automatically changed to .dat

  • 6 replies
  • 1 has this problem
  • 5 views
  • Last reply by hnz787

hnz787
hnz787
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sender says he sends a .pdf , Thunderbird changes it automatically to .dat I'm unable to open these emails or view them properly. This is important to me because I have to print these messages and can't.

sender says he sends a .pdf , Thunderbird changes it automatically to .dat I'm unable to open these emails or view them properly. This is important to me because I have to print these messages and can't.

Chosen solution

For TB 60, use v. 1.3.04:

https://addons.thunderbird.net/en-US/thunderbird/addon/lookout-fix-version/versions/

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All Replies (6)

sfhowes
sfhowes
  • Top 10 Contributor
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Is the attachment named winmail.dat?

https://addons.thunderbird.net/en-US/thunderbird/addon/lookout-fix-version/

hnz787
hnz787 Question owner
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downloaded the addon, now what, how does it install? Can't open it.

sfhowes
sfhowes
  • Top 10 Contributor
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https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

From Tools/Add-ons/Extensions, click the gear icon next to Search, Install Add-on from file..., select the downloaded xpi file.

hnz787
hnz787 Question owner
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LookOut (fix version) could not be installed because it is not compatible with TB 60.9.1

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

For TB 60, use v. 1.3.04:

https://addons.thunderbird.net/en-US/thunderbird/addon/lookout-fix-version/versions/

hnz787
hnz787 Question owner
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Thank you very much for your help. This seems to have helped.