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I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

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  • 3 have this problem
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  • Last reply by cor-el

dahwich
dahwich
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I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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I think that you should have made the secondary email your primary email when you still had access to the primary email address.

I assume that you now get a warning that you need to use the primary email to make the change from secondary to primary and can't use the secondary email address ?

If you aren't able to use the secondary email address to get access to the account then you will have to create a new Firefox Account with a third email address.