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Firefox would open but then wouldn't let me actually do anything it just sat there. I tried to reinstall but the installer wont open.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by philipp

bmx469
bmx469
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Firefox would open but then wouldn't let me actually do anything it just sat there when i tried to click on bookmarks or search stuff. I uninstalled to try to reinstall but now the installer won't open it just freezes up my cursor forcing me to restart windows explorer.

Firefox would open but then wouldn't let me actually do anything it just sat there when i tried to click on bookmarks or search stuff. I uninstalled to try to reinstall but now the installer won't open it just freezes up my cursor forcing me to restart windows explorer.

All Replies (2)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

philipp
philipp
  • Moderator
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can you check if downloading the update to firefox 73.0.1 that was released just now can address your issue?

https://www.mozilla.org/en-US/firefox/all/