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My home page is not showing the Top Sites or Highlights any longer even though they're toggled on. This happened after a forced restart of computer.

lisa30
lisa30
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My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

My computer shut down after I tried to update Malware Bytes. After the restart, my Firefox home page doesn't pull/show the Top Sites or Highlights (won't even let me manually add). I ran a scan and computer s clean, no viruses and version is up to date. I even tried a refresh of Firefox, but same issue.

Chosen solution

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Read this answer in context 👍 1

All Replies (5)

McCoy
McCoy
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Chosen Solution

Hello Lisa30,

Would you do this please :

Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity".

If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder".

With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed)

Also see :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

lisa30
lisa30 Question owner
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Wonderful! It worked with the first step. Thank you kindly :)

McCoy
McCoy
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lisa30 said

Wonderful! It worked with the first step. Thank you kindly :)

    My pleasure - well done !

Mary
Mary
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After update 79 my top sites and highlights were not populating. This fix worked.

legendking99997777
legendking99997777
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McCoy said
Hello Lisa30, Would you do this please : Type in the address bar about:support and press Enter. Scroll all the way down to "Places Database" => Integrity, and click "Verify Integrity". If that doesn't help, then on the "about:support" page scroll down to "Profile Folder" and click on "Open Folder". With Firefox closed rename or remove any places.sqlite files in your profile folder (with Firefox closed) Also see : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

thank you so mush the last step helped me thanksalot

Modified by legendking99997777