This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe flash player wil not update suddenly. Want me to get admin. approval. I am the admin! I'm signed in as the admin! I have not had this problem before today

more options

I am just a home owner and I use the web for answers to how to do things. I often go to You tube for how to do things I am seeking answers to. I do not play games on my computer. I use Facebook and Yahoo. I am using windows 7 pro, 64 bit. service pack 1. I understand adobe will not be supporting flash after 2020. That is fine with me. I am happy to allow html to step in and take its place. I don;t know any reason I have adobe flash, but I have updated it every time my glarys utility, notified me it found an update for it. I would be happy to remove flash from the computer, if doing so, will not disrupt my use of my computer.

SO, why won't flash update and always wants me to get admin. approval? Why does flash not see that I am signed in as admin? Can I uninstall flash from my computer and do with out it, and not run into hiccups?

I am just a home owner and I use the web for answers to how to do things. I often go to You tube for how to do things I am seeking answers to. I do not play games on my computer. I use Facebook and Yahoo. I am using windows 7 pro, 64 bit. service pack 1. I understand adobe will not be supporting flash after 2020. That is fine with me. I am happy to allow html to step in and take its place. I don;t know any reason I have adobe flash, but I have updated it every time my glarys utility, notified me it found an update for it. I would be happy to remove flash from the computer, if doing so, will not disrupt my use of my computer. SO, why won't flash update and always wants me to get admin. approval? Why does flash not see that I am signed in as admin? Can I uninstall flash from my computer and do with out it, and not run into hiccups?
Attached screenshots

All Replies (1)

more options

Hi Dave, when Flash installs, Adobe sets up an updater at the system level, so you shouldn't need to use Firefox for downloading updates. However, you certainly can use Firefox to download the installer again to update if you like. After you saved that to disk, did you run it by clicking the download on Firefox's download list? If that didn't behave normally, try this instead: on the download list, click the disk icon to the right of the download to open a Windows Explorer window with the download selected. Then run it from there. Any improvement?

(I think your screenshot is for a different problem and might not be applicable to this thread.)