This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In linux the troubleshooting, open folder doesn't work. . . No folder or path . . .

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

pdsimdars
pdsimdars
more options

Thunderbird was not working so I thought I'd remove it and re-install it. But once I installed it, I went to the Troubleshooting to "open folder" so I could import the information but after re-installing it, there doesn't seem to be any profile folder or path.

Thunderbird was not working so I thought I'd remove it and re-install it. But once I installed it, I went to the Troubleshooting to "open folder" so I could import the information but after re-installing it, there doesn't seem to be any profile folder or path.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Exit thunderbird and try using 'Profile Manager' to select profile. Select checkbox to 'don't ask at startup' and click on 'Start Thunderbird'.