We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

update 68.10.0 failed to install

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Fabio

more options

update 68.10.0 failed to install a couple of days ago. Now I have no working email system. Wont send or receive. Any advice ?

update 68.10.0 failed to install a couple of days ago. Now I have no working email system. Wont send or receive. Any advice ?

All Replies (1)

more options

hi dalesmith2502, please advise on the operating system used and whether you have tried a "clean install", eg downloading Thunderbird as advised in this article ? Update Thunderbird to the latest version