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Firefox is suddenly and erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by marsh.ks

marsh.ks
marsh.ks
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Since the last update, Firefox is erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

Since the last update, Firefox is erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

Chosen solution

When I visit the site, it sends me a brand new certificate issued yesterday.

Could you try clearing Firefox's Cache to see whether that lets your Firefox get the new certificate? See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

Any difference?

Read this answer in context 👍 0

All Replies (5)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

marsh.ks
marsh.ks Question owner
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This is what I get when I click on my bank icon:

Secure Connection Failed

An error occurred during a connection to radiusbank.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

marsh.ks
marsh.ks Question owner
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Secure Connection Failed

An error occurred during a connection to radiusbank.com. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

When I visit the site, it sends me a brand new certificate issued yesterday.

Could you try clearing Firefox's Cache to see whether that lets your Firefox get the new certificate? See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

Any difference?

marsh.ks
marsh.ks Question owner
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Thank you all for your help. I live abroad, 7 hours ahead, so didn't go through the process last night. This morning, I tried connecting again, before clearing the cache and miraculously, it went through without a hitch. Woo hoo, I'm literally back in business.

Again, thank you all and have a good week. Stay safe and healthy.