Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Logins andPasswords

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

When trying to set up saved passwords on a new Inspiron, the tick box and option "Ask to save logins and passwords for websites"is greyed out. I can not find a setting to enable this to use saved passwords.

When trying to set up saved passwords on a new Inspiron, the tick box and option "Ask to save logins and passwords for websites"is greyed out. I can not find a setting to enable this to use saved passwords.

Chosen solution

Are you possibly using Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) ?

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Are you possibly using Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) ?

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"