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Problem replying to emails

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by wes9

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When I reply to emails, it sends, but then appears in my In Box instead of sending out to intended person or persons. It is like I'm sending it to myself.

I've tried reinstalling and updating with no change. All else seems fine.

When I reply to emails, it sends, but then appears in my In Box instead of sending out to intended person or persons. It is like I'm sending it to myself. I've tried reinstalling and updating with no change. All else seems fine.

Chosen solution

Open Tools/Account Settings for the account, Copies & Folders. Is the box 'Place replies in the folder...' checked, or the 'CC these email addresses'?

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Chosen Solution

Open Tools/Account Settings for the account, Copies & Folders. Is the box 'Place replies in the folder...' checked, or the 'CC these email addresses'?

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Thank you. I found that 'Place replies in the folder...' was checked. It seems to work now that I unchecked it.