This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

composing email - disappearing text!

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by sfhowes

bobrtf
bobrtf
more options

With the new update (78.2.2), I am running into intermittent issues with composing emails - as I'm writing, suddenly the letters stop appearing for a bit, my cursor moves as I'm typing, but I can't see it. Then it will come back and formatting is weird (as well as some typos as I couldn't see what I was typing!).

Have used Thunderbird for many years - this is a new one for me. Thoughts/suggestions?

With the new update (78.2.2), I am running into intermittent issues with composing emails - as I'm writing, suddenly the letters stop appearing for a bit, my cursor moves as I'm typing, but I can't see it. Then it will come back and formatting is weird (as well as some typos as I couldn't see what I was typing!). Have used Thunderbird for many years - this is a new one for me. Thoughts/suggestions?

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does it happen in safe mode (hold Option when you launch TB)?

Is hardware acceleration enabled in Options/General/Indexing when TB runs in normal mode?

bobrtf
bobrtf Question owner
more options

Does not happen in safe mode and hardware acceleration is enabled.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Disable hardware acceleration in normal mode, restart TB, and see if the problem remains. If it remains, launch in safe mode, 'Reset toolbars & controls', 'Make changes and restart'.