This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Migration did not download all of my folders

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

homerwight
homerwight
more options

I just created a new account on Thunderbird from my iCloud account. Unfortunately, it did not import any of my folders I created, only the default folders (i.e. trash, outbox, junk, etc.). Can anyone help me get my custom folders and all the email I have in each? Thanks.

I just created a new account on Thunderbird from my iCloud account. Unfortunately, it did not import any of my folders I created, only the default folders (i.e. trash, outbox, junk, etc.). Can anyone help me get my custom folders and all the email I have in each? Thanks.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Right-click the account in the Folder Pane, Subscribe..., Refresh. Do you see the missing folders in the list? If so, check the boxes (subscribe) for the ones you wish to see in TB.