This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Restoring firefox on new computer

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by jonzn4SUSE

goldenhillsbuffalo
goldenhillsbuffalo
more options

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once downloaded, all previous bookmarks/passwords would automatically transfer but I am unable to find. Any suggestions would be appreciated. thank you

Bought a new desktop PC; Old computer had firefox with several bookmark sites with saved passwords. Downloaded firefox app onto new computer. However, I thought once downloaded, all previous bookmarks/passwords would automatically transfer but I am unable to find. Any suggestions would be appreciated. thank you

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Hey G,

Did you sign into Firefox and did you sign in while using the old computer? You may have to follow the below steps to get the data from your old computer.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

Modified by jonzn4SUSE