This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

FireFox Start up

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Richard F. Lange Sr.
Richard F. Lange Sr.
more options

Why when I open Firefox do I get a Pop up window that says "you must login to this network before you can access the internet" It also has a button attached that says " Open Network Login Page". When you push this it says "success". The circled ? does not do anything and other popups appear on my desktop. This is very annoying so how do I get rid of it?

Why when I open Firefox do I get a Pop up window that says "you must login to this network before you can access the internet" It also has a button attached that says " Open Network Login Page". When you push this it says "success". The circled ? does not do anything and other popups appear on my desktop. This is very annoying so how do I get rid of it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You are likely experiencing this bug about about network detection done by Firefox.

  • Bug 1666072 - "you must log in to this network before you can access the internet"

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

This is about network detection done by Firefox on startup. See Network Detection:

You can set <b>network.captive-portal-service.enabled = false</b> on the about:config page to disable this feature.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".