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Missing Trash Folder- Cannot subscribe

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by Eanie

patti.z68
patti.z68
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My trash folder is suddenly missing. My email server is IMAP I went to File ---> Subscribe ---> there is NO trash folder to subscribe to. (I have closed and restarted thunderbird as well)

When I "delete" a message from my inbox, it does delete- I just cant find the trash folder it is going to.

Suggestions?

My trash folder is suddenly missing. My email server is IMAP I went to File ---> Subscribe ---> there is '''NO''' trash folder to subscribe to. (I have closed and restarted thunderbird as well) When I "delete" a message from my inbox, it does delete- I just cant find the trash folder it is going to. Suggestions?

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
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In Tools/Account Settings, Server Settings, what is the setting for 'When I delete a message'? Note that some services use Deleted or Deleted Items instead of 'Trash'.

patti.z68
patti.z68 Question owner
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Thank you for responding. Interestingly enough, this morning the deleted folder reappeared... I dont know what happened over night to cause this (I'd rebooted the program and computer previously with no helpful results.


answer to question below-------------------

Server setting says --- "to move it to the deleted folder " ... (screenshot attached)

UPDATE--- 2nd screen shot shows the deleted folder/trash folder has reappeared.

So this is solved, though unknown why it happened or how it resolved.

Eanie
Eanie
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I have a similar problem to Patti.z68 ie Subscribe is empty. With one IMAP account there is only Inbox. I opened a separate IMAP email address and it only has Inbox and Trash.