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problem with asda web site

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by fire19

fire19
fire19
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When trying to access the supermarket web site https://groceries.asda.com the site keeps continually refreshing the home page ad-infinitum. When I tried this site a couple of months ago it was OK.

Is this a problem with the asda site - or an issue with Firefox? I'm using the latest version of Firefox 84.0.2 64bit.

Thanks.

When trying to access the supermarket web site https://groceries.asda.com the site keeps continually refreshing the home page ad-infinitum. When I tried this site a couple of months ago it was OK. Is this a problem with the asda site - or an issue with Firefox? I'm using the latest version of Firefox 84.0.2 64bit. Thanks.

Chosen solution

However removing cookies/site date relating to asda has cured the problem.

Thanks.

Read this answer in context 👍 0

All Replies (3)

FredMcD
FredMcD
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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

fire19
fire19 Question owner
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The same problem exists when Firefox is started in safe mode.

fire19
fire19 Question owner
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Chosen Solution

However removing cookies/site date relating to asda has cured the problem.

Thanks.