This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Junk / Spam

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by sfhowes

more options

Hallo,

im Posteingang von Thunderbird finde ich 2 Ordner (Junk und Spam). Was ist der Unterschied zwischen den beiden Ordnern?

In Einstellung -> Datenschutz & Sicherheit wird z.B. nur über den Junk Ordner geschrieben, der Spam Ordner wird überhaupt nicht erwähnt. In beiden Ordnern befinden sich aber mails, die mit dem Junk-Kennzeichen versehen sind. Da ich keine unnötigen Ordner verwalten möchte, würde ich gern auf einen verzichten, falls er unnötig ist. Kann ich den Spam Ordner komplett löschen? Oder müssen vor dem Löschen die mails in den Junk Ordner verschoben werden? Wäre für jede Hilfe dankbar.

Hallo, im Posteingang von Thunderbird finde ich 2 Ordner (Junk und Spam). Was ist der Unterschied zwischen den beiden Ordnern? In Einstellung -> Datenschutz & Sicherheit wird z.B. nur über den Junk Ordner geschrieben, der Spam Ordner wird überhaupt nicht erwähnt. In beiden Ordnern befinden sich aber mails, die mit dem Junk-Kennzeichen versehen sind. Da ich keine unnötigen Ordner verwalten möchte, würde ich gern auf einen verzichten, falls er unnötig ist. Kann ich den Spam Ordner komplett löschen? Oder müssen vor dem Löschen die mails in den Junk Ordner verschoben werden? Wäre für jede Hilfe dankbar.

Chosen solution

Bruno Scharnberg said

in the Thunderbird inbox I find 2 folders (Junk and Spam). What is the difference between the two folders? In Settings -> Privacy & Security, for example, only the Junk folder is mentioned, the Spam folder is not mentioned at all. However, there are mails in both folders that are marked with the junk flag. Since I do not want to manage unnecessary folders, I would like to do without one if it is unnecessary. Can I delete the spam folder completely? Or do the mails have to be moved to the junk folder before deleting? Would be grateful for any help.

Spam is the term used by the mail provider, and is where it filters spam at the server before mail is downloaded to TB. Some providers use the term Junk or Bulk Mail, but TB's Junk Controls only refer to its own 'Junk' folder.

You can unsubscribe to the provider's Spam/Junk/Bulk folder (not recommended), or disable TB's Junk Controls in Tools/Account Settings, or keep both options in place, as they are performing two types of filtering. Personally, I apply the very reliable filtering of the providers and disable TB's Junk Controls.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Bruno Scharnberg said

in the Thunderbird inbox I find 2 folders (Junk and Spam). What is the difference between the two folders? In Settings -> Privacy & Security, for example, only the Junk folder is mentioned, the Spam folder is not mentioned at all. However, there are mails in both folders that are marked with the junk flag. Since I do not want to manage unnecessary folders, I would like to do without one if it is unnecessary. Can I delete the spam folder completely? Or do the mails have to be moved to the junk folder before deleting? Would be grateful for any help.

Spam is the term used by the mail provider, and is where it filters spam at the server before mail is downloaded to TB. Some providers use the term Junk or Bulk Mail, but TB's Junk Controls only refer to its own 'Junk' folder.

You can unsubscribe to the provider's Spam/Junk/Bulk folder (not recommended), or disable TB's Junk Controls in Tools/Account Settings, or keep both options in place, as they are performing two types of filtering. Personally, I apply the very reliable filtering of the providers and disable TB's Junk Controls.